Delivery Information
Generally speaking, we will send
an email to buyers to confirm the information again within 1 working day after
you pay. If there is any problem about shipping information, we will need you
to confirm this by replying to the email. If we don't receive any response and
there is no much problem with the order, we usually wait 2 days and begin with
the process. So if you want to get the products ASAP, please pay attention to
check your email or double check your order information shipping
information while order. Make everything clear so that we can begin with the
process at the first time.
For shipping methods, we can only use EMS for P.O. box address
which take pretty long time. (So we usually do not ship to P.O.box)
We firstly choose DHL to ship to south and north America, Europe.
About asia, we will choose EMS firstly, including Australia, Russia and New
Zealand.
About Middle East, we will use Aramex to ship your products.
Shipping method changes sometimes depending on the prices and policy, but we
ensure we will always use reliable carrier for your products.
If you want to choose certain shipping method, please leave a message when
purchasing.
Please note:Import duties,taxes and charges are not included in
the item price or shipping fees,for which we are not responsible.Generally we
declare lower value,and write "Gift" or "Sample" on the
package to help you avoiding custom charge.
How Long Does It Take For Delivery
Total delivery time is composed of two parts: processing time and actual
shipping time.
Tailoring time refers to the time from when your payment is
received to when we gather up all the items and pack them, normally 7-10
working days for Made-To-Order products, 3-4 days for In-Stock products.
Shipping time takes for the package to be delivered by the couriers to the
major destination, that depends on the shipping method you choose (3-5 working
days for most countries)
If you need your item urgently, please contact us at [email protected] with
the item you want, your location, the event date so that we can see if we can
make your time. Or you can just placed the order at once and leave us a message
with the event date,pay for the rush shipping, then we will rush it for you.If
we can not make your time, we will just full refund you.